Extended service contract – parts and works – 3 years (school year) – for (1 year of postponement): 100th (1st generation); 100th (2nd generation); Chromebook 100e (2nd generation); Chromebook 100th (2nd generation) AST; Chromebook 100e (2. Using up-to-date data from the portal can provide considerable efficiency in managing labor-intensive spreadsheets while reducing the risk of errors. Portal reports can help you get an up-to-date view of your installed Cisco database, including device and configuration details such as serial number, product ID, Cisco IOS software version®, installed memory and firmware, IP address, hostname, and more. Up-to-date coverage records also simplify your renewal and budget planning processes. SmartNet allows you to quickly identify service contracts that expire at different intervals so you can schedule renewals and identify budget requirements. ● Solve problems faster by quickly identifying issues and streamlining your incident management processes to improve IT service levels. The portal provides automated installed base and contract management capabilities to help you determine the right coverage for your Cisco devices. While manual methods of tracking service coverage for large or complex networks can be time-consuming and error-prone, SmartNet uses automation to save time and reduce risk. Regular data collection and flexible reporting capabilities help you manage and identify your Cisco installation base and service contracts, and track news, changes, cut and uncovered. The next calendar day, from 9 a.m. to 5.m p.m..m., if the request is received before 3:.m..m the service (including parts, labor, and materials) will be provided the next calendar day Cisco hardware can be covered from 8x5xNBD to 24x7x2 either with parts only or with on-site service. Software can be supported with minor version upgrades to major version upgrades. I often help clients set up SCH and the information from this community has been very helpful.

Now I am faced with the challenge that my customers have devices under ETSOP and C4P contracts and I have found that there are differences in the configuration, registration and creation of service request processes. I want to confirm if my assumptions/conclusions are correct or if there is something that can be optimized. Because so much depends on your network, even a routine issue can have a huge impact on your customers, employees, and the profitability of your business. Cisco® Services provides the support you need, from the initial purchase of your Cisco products with our core services to technology upgrade and beyond with our high-quality services. As a next generation of optimization services, Cisco Business Critical Services helps you take full advantage of existing network capabilities. Streamline your IT operations to focus on innovation. Every step of the way, our team of experts will guide your success. Make informed decisions faster with data that is easy to consume and access.

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